Another Satisfied Customer
Dear Mariah,
Thank you for the follow-up e-mail. I want to especially THANK YOU for placing a phone call to me yesterday to confirm whether or not I was in the process of refinancing prior to you responding to the request you received for an insurance binder.
I found the gesture to be exceptionally “professional” and I am grateful that you took the time to contact me. I thought about all the fraud that occurs in the business world and it is a great comfort to know that State Fund Insurance looks out for the best interest of their customers. Once again, thank you for calling me and I hope you will pass this along to your Manager/Supervisor because your actions should not go unnoticed.
Thanks,
State Fund Client